Privacy Statement & Cookie Policy
What information is being collected?
When you enquire about staying here we collect your name, email address and telephone number.
When you book to stay here we collect your name, home address, email address, telephone number and bank details (in order to refund your security deposit).
Who is collecting the data?
This data is being collected by Becky and Gareth Rees, Château du Rayet, 47210, Rayet, France. Your details are kept secure on our system via password controlled entry.
If you choose to follow us on social media (eg Facebook or Instagram), you have already accepted the terms & conditions on that platform and we can communicate via those platforms.
How is it being collected?
We collect it directly from you. Whether you fill out a form for us, sign a rental agreement, via the telephone, via e-mail or message.
We use cookies on our website. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitors use of the website and to compile statistical reports on website activity. Please see our Cookie policy below.
Why is it being collected?
We use your contact details to communicate with you in order to confirm your booking, send payment requests and additional information about your stay, to answer your queries and to thank you after your visit, confirm the refund of your security deposit, ask you for a review and details of how to stay in touch with us.
We are required by law to collect and store certain information relating to your booking with us.
If you opt-in, then we will email you a maximum of twice a year with information and offers about Château du Rayet.
How will it be used?
We will use your data to enable us to process your booking and offer the best service we can before, during and immediately after your stay here.
You can opt-in, in order for us to email you a maximum of twice per year.
Who will it be shared with?
We take your privacy very seriously. We do not sell your data to third party organisations. There are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you. These include:
Our private chef, if you ask us specifically to be put in touch with him.
Service providers (such as bike hire), if you ask us specifically to be put in touch with them.
Law Enforcement and Legal Requirements – we will provide data to law enforcement agencies if requested.
How will this affect you?
We collect, store and process your data in such a way that should have no negative effect on you as an individual.
How long is the data stored?
If you do not book to stay here, we will delete your data within 2 years.
If you do book to stay here, we are legally obliged to store some data for a minimum amount of time, for example financial records for 7 years.
Access to stored data
If you have any questions about data we hold about you or you would like a copy of any data we store on you, or if you would like to make a correction, or would like to have your data deleted (legal requirements notwithstanding), please feel free to contact us.
Further information
If you would like further information on the legal guidelines we operate within, or have any concerns about how we use your data, please write to: Commission Nationale de l’Informatique et des Libertés (CNIL), 8 rue Vivienne, CS 30223, F-75002 Paris, CEDEX 02, or check the CNIL’s website at: www.cnil.fr.
Our Details
This business is owned and operated by Becky and Gareth Rees, trading as Château du Rayet. Our principal place of business is at: Château du Rayet, Rayet, 47210 France.
You can contact us in writing to the above address, or by email to bonjour@chateau-du-rayet.com.
Cookie policy
This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Your consent applies to the following domains: chateau-du-rayet.com
What are cookies?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies?
As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use ?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
How can I control the cookie preferences ?
Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.